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Financial Services

Your client data is a regulatory liability. It doesn’t have to be.

IFA practices, wealth managers, and commercial finance brokers are running client operations across spreadsheets, legacy systems, and platforms that weren’t built for regulated data. monday.com CRM gives you compliance-grade infrastructure — with SOC 2, ISO 27001, and EU data residency built in.

SOC 2 Type II, ISO 27001, HIPAA compliantOfficial monday.com partner20 years’ financial services experience

Sound familiar?

The compliance gaps hiding in your tech stack

£176 million in FCA fines in 2024. $2 billion+ in SEC penalties for recordkeeping failures since 2021. These gaps are not admin problems — they’re regulatory exposure.

Your compliance data lives in spreadsheets

AML records in Excel. Annual review tracker in a shared drive. KYC checklists in a folder nobody maintains. A Subject Access Request arrives and you have 30 days. An FCA examiner asks for a sample file. Can your systems produce it?

Consumer Duty evidence gaps are growing

Deloitte identifies 213+ data items the FCA expects you to monitor. Your spreadsheet tracker can’t evidence the four outcomes — and the board must sign off an annual Consumer Duty report under SM&CR.

Annual reviews slip — and it costs millions

St. James’s Place set aside £426 million in remediation because it couldn’t evidence ongoing client servicing. Your AMS generates review lists. It can’t show whether each review was completed, documented, and signed off.

Salesforce is right — at the wrong price

Salesforce Financial Services Cloud is the gold standard. At $300–700/user/month plus $50K+ implementation, a 15-person firm faces $100K–175K in year one. monday.com delivers the flexible data model at one-tenth the cost.

What becomes possible

Compliance by design, not by effort

Edward Jones, Raymond James, and St. James’s Place invest millions in systems that embed compliance into daily workflow. monday.com lets you build the same architecture — at a price that makes sense for a 15-person practice.

Automated review cycles that never slip

Edward Jones uses AI to surface client insights for daily appointments. Your firm can have time-triggered annual review workflows — reminders, documentation checklists, and compliance sign-off — running automatically.

360-degree client view across every touchpoint

Raymond James unified 20+ data systems into one contextual view. monday.com’s connected boards give you the same single-screen visibility — holdings, reviews, compliance docs, communications — without the enterprise price tag.

Consumer Duty evidence as a byproduct of workflow

Large firms embed regulatory requirements into technology so compliance happens automatically. monday.com’s automations capture outcome evidence, KYC refresh triggers, and suitability documentation as part of normal operations.

£426M
SJP remediation cost from missing review evidence
$2B+
SEC/FINRA fines for recordkeeping failures since 2021
85%
cheaper than Salesforce Financial Services Cloud
30 days
to respond to a Subject Access Request — can your systems?

How it works

Your regulated workflows, solved in monday.com

Every workflow below is built during your implementation — configured to match your regulatory obligations, client lifecycle, and team structure.

Challenge

Annual review cycles with no evidence trail

monday.com solution

Time-triggered review workflows with automated reminders, documentation checklists, adviser assignment, and compliance sign-off. Every step timestamped.

Automations

Challenge

Client onboarding across 8+ regulated steps

monday.com solution

Sequential workflow from fact-find through KYC, risk profiling, suitability letter, and platform setup — with compliance gates at each stage.

Automations

Challenge

Multi-funder deal pipeline for commercial finance

monday.com solution

Connected boards tracking parallel submissions to 3–5 funders simultaneously, each at different underwriting stages. Not a linear pipeline — a broker pipeline.

Connected Boards

Challenge

Consumer Duty outcome monitoring and board reporting

monday.com solution

Dashboards aggregating outcome data across the four Consumer Duty outcomes. Export-ready management information for the annual board report.

Dashboards

Challenge

KYC/AML documentation with refresh triggers

monday.com solution

Compliance boards tracking identity verification, source of funds, PEP screening, and sanctions checks — with automated alerts when documentation expires.

Automations

Challenge

Funder panel management with shifting appetite

monday.com solution

Living database of lender appetite, rates, criteria, and processing times. Queryable in real time: “Who will fund this deal?” answered in seconds, not phone calls.

Connected Boards

Compare the cost

Financial services CRM pricing for a 15-person firm

Compliance-grade infrastructure doesn’t require enterprise pricing. monday.com delivers flexible data modelling with full security certifications.

monday.com CRM Pro

$28/user/mo

SOC 2, ISO 27001 — flexible data model for any regulated workflow

Intelliflo Office

£130+/user/mo

“Old technology, terrible support” — firms feel “effectively stuck”

Redtail Growth

$59/user/mo

Dated UI, post-Orion support decline, limited integrations

HubSpot Professional

$90/user/mo

No regulated data model; FINRA non-compliant natively

Salesforce FSC

$300–700/user/mo

Gold standard, gold price — $100K+ first year for 15 users

Prices approximate as of March 2026. Contact vendors for current pricing.

Our Services

How we help

Specialist monday.com services for financial services firms.

Migrating from a specific platform?

Common Questions

monday.com for Financial Services — FAQ

Answers to the questions we hear most from firms like yours.

monday.com holds SOC 2 Type II, ISO 27001:2022, ISO 27018 (PII in cloud), and ISO 27701 (privacy management). HIPAA BAA is available. Data is encrypted with AES-256 at rest and TLS 1.2+ in transit. The FCA’s own guidance (FG16/5) states “there is no fundamental reason why firms cannot implement cloud services in a compliant manner.” monday.com exceeds the security standard of most specialist financial CRMs.
If your current system works, respect that. But if you’re paying £130+/user/month for “old technology” and “terrible support” (Intelliflo user reviews), or watching service “fall off a cliff” post-Orion (Redtail users), monday.com at $28–45/user/month offers a dramatically more cost-effective and flexible alternative. We can also run alongside your existing system during transition.
Yes. Dashboards aggregate outcome data across the four Consumer Duty outcomes. Automated workflows capture evidence as a byproduct of normal operations — not as a separate exercise. The annual board report draws from real-time management information, not manual spreadsheet assembly.
monday.com offers an EU Data Region hosted on AWS in Germany. On Enterprise plans, all customer data is stored solely within the EU. The Data Processing Agreement includes UK GDPR Standard Contractual Clauses. UK-EU data adequacy was renewed through December 2031.
Yes. Connected boards model the parallel, multi-track pipeline that commercial finance requires — 3–5 funder submissions per deal, each at different underwriting stages, with separate status tracking. This is the exact workflow that generic CRM linear pipelines can’t represent.
The FCA doesn’t mandate specific platforms — it mandates effective systems, data retrievability, and audit trail integrity. monday.com’s Enterprise plan provides audit logs with API access, role-based permissions, and full export capabilities. The real compliance risk is staying on a system that can’t evidence Consumer Duty outcomes.
Basic CRM and compliance workflows: 1–2 weeks. Full configuration with annual review automation, KYC tracking, funder pipeline, and Consumer Duty dashboards: 3–6 weeks. We can run in parallel with your existing system throughout — no disruption to active client servicing.

Book a compliance infrastructure review — in 30 minutes.

We’ll map your current client data architecture against regulatory requirements and show you exactly where your compliance gaps are — and how monday.com closes them.

Zero data lossOfficial monday.com partnerFree assessment